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H.A.P.P.Y. Retailing - in person

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This workshop requires that you complete Dermalogica DNA Day 1 - Discovering Tops Sellers

Are you d-streaming? Click here for more info

"I’m a skin therapist, not a salesperson!"
We hear this statement again and again but is it really true?

Do you not sell skin results? If the answer is ‘yes’ then we all know that it is not going to be achieved with services alone. The truth is that to be a successful business we should be aiming for a 50:50 services to retail split.

In this workshop you will learn how to maximize every retail opportunity available in order that your clients purchase their skin care from you.
Every one of your treatment customers has skin and if they are not buying from you, they are buying from someone else. Sharing your expertise and knowledge in a consumer-centric structured conversation, we can show you how to increase your retail sales by 300%.

Forget old fashioned, sleazy sales lines, you are the professional, the expert in skin solutions and skin success. You provide an experience that cannot be achieved anywhere else.

Come on, let’s make retail H.A.P.P.Y.