Most people want to be on a winning team, to feel proud of the business they work for as well as their own accomplishments. This emotional connection provides a deep sense of making a difference through meaningful work. Highly effective leaders nurture a strong sense of team spirit and pride for the products and services the business provides and what these mean to their customers. Team members feel valued for what they do and emotionally committed to the team goals, purpose, and customers Emma has been in the professional skin and spa industry for over 25 years. Her experience ranges from business owner, Spa Director, College Principle to Corporate Manager having worked in several countries across the globe. Her wealth of knowledge, experience, fun and engaging personality coupled with her sheer passion for the industry makes Emma one of the most dynamic and eloquent speakers of our time.